Cancellation Policy for KVStore 

At KVStore, we are committed to providing you with a seamless and hassle-free shopping experience. We understand that sometimes, you may need to cancel your order, and we've outlined our cancellation policy below to assist you.

Order Cancellation:

1. Cancellation Period: You can cancel your order within 24 hours of placing it. After this time frame, orders cannot be canceled as they may have already been processed for shipping.

2. How to Cancel: To cancel your order, log in to your KVStore account, go to the "My Orders" section, and click on the order you wish to cancel. Follow the provided cancellation instructions.

Refund Process:

1. Refund Eligibility: If you cancel your order within the stipulated 24-hour period, you will be eligible for a full refund. If your order has already been dispatched or delivered, please refer to our Return and Refund Policy.

2. Refund Timeline: Once your cancellation request is approved, we will initiate the refund process. It may take up to 5-7 business days for the refunded amount to reflect in your original payment method.

Exceptions:

1. Customized or Personalized Products: Orders for customized or personalized items cannot be canceled or refunded unless there is a manufacturing defect or an error on our part.

2. Flash Sales and Limited-Time Offer: Orders placed during special promotions, flash sales, or limited-time offers may have different cancellation policies. Please refer to the specific promotion's terms and conditions for details.

Contacting Support:

If you encounter any issues or have questions regarding your order cancellation, please don't hesitate to contact our customer support team. You can reach us via the app's "Contact Us" section, and our dedicated support staff will be happy to assist you.

Important Note:

KVStore reserves the right to modify or update this cancellation policy at any time without prior notice. It is your responsibility to review this policy periodically to stay informed about any changes.

Thank you for choosing KVStore for your online shopping needs. We appreciate your trust in us and are here to ensure your shopping experience is as enjoyable as possible.